Please read these terms and conditions carefully before using the Portelle online shopping store. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.

General Terms:

1.1 Acceptance of Terms and Conditions
By accessing or using the Portelle online shopping store, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, along with our Privacy Policy.

1.2 Eligibility
You must be at least 18 years old or have the legal capacity to enter into contracts to use the Portelle online shopping store. If you are using the store on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these terms and conditions.

Account Registration

2.1 Account Creation
To access certain features of the Portelle online shopping store, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Accuracy of Information
You agree to provide accurate, current, and complete information during the account registration process and to update it promptly if there are any changes.

Product Information

3.1 Product Descriptions
Portelle strives to provide accurate and up-to-date information about the products available on our online shopping store. However, we do not warrant that the product descriptions, pricing, or other content on the website are accurate, complete, reliable, current, or error-free. If you find any discrepancies, please contact our customer support team.

3.2 Pricing and Payment
All prices displayed on the Portelle online shopping store are in the local currency and are subject to change without notice. Payment for products and services must be made using the available payment methods specified on the website.

Order Processing and Delivery

4.1 Order Confirmation
After placing an order on the Portelle online shopping store, you will receive an order confirmation via email. This confirmation does not guarantee the availability of the product but confirms that we have received your order.

4.2 Delivery
Portelle will make reasonable efforts to deliver the products within the specified timeframes. However, delivery times may vary depending on factors beyond our control. We are not responsible for any delays or non-delivery caused by third-party delivery services.

Returns and Refunds

5.1 Return Policy
Thank you for shopping at Portelle! Refunds and exchanges are the responsibility of our vendors. Please contact them directly.

If you experience any problems, please contact us at info@portelle.co
We will respond within 24 hours.

5.2 Refunds
Thank you for shopping at Portelle! Refunds and exchanges are the responsibility of our vendors. Please contact them directly.

You may exchange your purchase depending on the vendor's policy.ย  You must contact them for an exchange.ย .

Intellectual Property

6.1 Ownership
All content, trademarks, logos, and other intellectual property displayed on the Portelle online shopping store are the property of Portelle or its licensors. You may not use, reproduce, distribute, or modify any of the content without prior written consent from Portelle.

Limitation of Liability

7.1 Disclaimer
Portelle strives to provide a reliable and secure online shopping experience. However, we do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components. The use of our online shopping store is at your own risk.

7.2 Limitation of Liability
To the maximum extent permitted by law, Portelle and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of the online shopping store, even if advised of the possibility of such damages.

Governing Law

8.1 Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

Changes to the Terms and Conditions

9.1 Modification
Portelle reserves the right to modify or amend these terms and conditions at any time. Any changes will be effective immediately upon posting the updated version on the Portelle online shopping store. It is your responsibility to review the terms and conditions periodically.

By using the Portelle online shopping store after any modifications to the terms and conditions, you agree to be bound by the revised terms and conditions.

Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at info@portelle.com.